Easy I.T.
What do you get with SystemLink's Easy IT?
To start with, 7x24 monitoring of your systems. Experienced SystemLink engineers who continuously make sure your technology investment is running at peak efficiency and is secure as well. Take a look below at just some of the features we bring to your organization.
PC Inventory / Computer Audit
Complete computer inventory and software inventory. Scheduled LAN audits. Fully automated and always up-to-date.
PC Remote Control / Remote Support
Access computers remotely from anywhere. Secure and configurable. Access PCs behind firewalls and NAT without port mapping or infrastructure changes.
Patch Management
Fully automated security patch scan, patch deployment and history with the click of a mouse. Scalable, secure, configurable and location independent.
Network Monitoring / Alerts
Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.
Windows Event Monitoring / Alerts
Remotely monitor Windows system event log, application event log and security event log with user defined alerts.
Software Installation / Update
Complete software installations and software updates across the organization with a mouse click. Easier and more flexible than SMS and other solutions.
Help Desk / Trouble Ticketing
Complete integrated trouble ticketing. User and administrator create/update. Policy based notification. Built in online Chat for support personnel and users.
Network Policy Enforcement
Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.
Integrated Reports
Comprehensive integrated management and operational reports. Customizable, always available. View online or export to HTML, Word or Excel.
Maximum Security
Encrypted communication using 256-bit RC4 with rolling keys. No open ports. No plain-text data packets the network. Nothing for attackers to exploit.
Flexible Administration
One integrated Web based interface. Accessible from anywhere. Flexible setup of administrators and users, computer groups, permissions and policies.
Fast and Easy Deployment
Deploy in minutes without downtime. Automatic discovery and deployment to all computers, local or remote. No long training cycle or learning process.
Our Solution?
For a small monthly charge per managed system, SystemLink will proactively monitor & manage your entire IT infrastructure. We will automatically download & deploy critical Microsoft™ patches & updates, monitor critical system files, disk space, network status, & more! All included in a low monthly fee! Click the to the right to get details on each feature.
We are your Helpdesk!
Large organizations have benefited from a central Help Desk for years. SystemLink brings the same functionality to you without out the high costs! Included is access to our world class Helpdesk application!. Via our easy to deploy agent, your users can have the ability to create service requests. The request can be directed to our support team or to you. This will allow you to filter support issues & determine which issues you would like us to handle.
Remote Support
When required, our engineer can take secure remote control of your systems to provide immediate resolution of support issues. We are available 24X7 to address critical issues. And our remote assistance service plans cost a fraction of OnSite Services.
OnSite Services
Although our goal is to reduce the need for a service visit, occasionally there will be a need for an onsite visit. Our Maintenance Agreements include deep discounts for hardware issues, system replacements, growth planning, disaster recovery. network backups, security issues, & more.
